How to Spa

• • To ensure that your experience is as fulfilling as possible, please arrive at least 15 minutes before your services begin.
  • When you arrive at The Marsh, please identify yourself as a spa customer and a front desk receptionist will direct you to the spa.
  • The Spa receptionist will give you a locker key, robe and slippers.
  • We recommend that all valuable items be left at home. Remove jewelry before your treatment but please do not put jewelry in robe pockets.
  • Help yourself to complimentary coffee, water, tea and treats while you are relaxing in our Great Room/waiting area. The therapist will meet you and escort you to the treatment room.
  • All of our massage therapists are professionally certified. If you are uncomfortable with the massage for any reason (e.g., room temperature, depth of massage, music volume) please let your therapist know during the treatment.
  • Allow the therapist to move your limbs into whatever position required—just relax and enjoy your service.
  • Help yourself relax through deep, regular breathing, emphasizing the exhalation and releasing tense areas.
  • Let the therapist know if anything feels uncomfortable or if you want more, or less pressure. If you are troubled by tension in a specific area, please inform the therapist.
  • Please drink enough water to remain fully hydrated – especially after a service 

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  Medical Considerations: It is important to let your therapist know if you have any special physical or medical needs or conditions

  • If you have high blood pressure or a heart condition, it may be best to avoid body wraps, stone massage or any treatment that involves heat or detoxification.
  • While massage can be very beneficial for cancer patients, if you are currently being treated for cancer, please bring a note of approval from your doctor with you to your service.
  • If you’re allergic to iodine, avoid marine products such as seaweed.
  • If you have varicose veins, avoid heat treatments to those areas.
  • If you are pregnant, avoid essential oils, detoxification and anything that could raise your body temperature, such as body wraps, saunas, steam rooms and whirlpools.